YOUR AIM IS CLIENT SATISFACTION
UNFORTUNATELY, IT’S NOT ALWAYS POSSIBLE!
Despite your diligence, it is not always possible to please every client. If a client is unhappy with your professional work, they may seek compensation.
We are human; on occasion we make mistakes. If you accidentally overlook something, you can be held personally liable for that omission. You may believe there was no error, but disputes happen, and you could have to defend yourself against a claim.
Our professions package includes Professional Indemnity insurance to help you defend against claims and the cost of damages awarded.