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HERE TO SUPPORT YOU WHEN YOU NEED US THE MOST

Claims Management

The benefits offered by insurance protection only become tangible when you make a claim. Our expert in-house claims management team are on-hand to support you from initial notification through to satisfactory settlement.

Our claims team deal with all types of insurance claims and will:

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Acknowledge all newly notified claims within one working day

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Provide our experience, knowledge & advice to support you throughout the process

Negotiate the satisfactory settlement of claims with loss adjusters & insurers

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Accompany you during investigations where required

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Provide you with regular updates during the claim’s management process

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Provide claims management information as required

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Provide access to an online risk management portal to support policyholders

DON’T FORGET TO TELL US ABOUT IT!

The most important thing to do in the event of a claim is to promptly notify your Client Director or our in-house claims team.

Even if you only anticipate you may be facing a claim, it’s useful to call our claims team to get the best advice.

We are here to help and support you through the claims process.

Telephone your local office during office house – click here to find your local offices contact numbers.

Out of hours you can notify your claim online below.

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OUT OF HOURS EMERGENCIES

In out of hours emergency situations you may be able to report claims directly to the insurer. Please refer to your policy booklet and documentation for details.

PERSONAL MOTOR POLICYHOLDERS

24HR ROADSIDE RECOVERY & CLAIMS MANAGEMENT SERVICE

If you have a Tysers policy for a privately-owned motor vehicle (not business) you can contact our motor claims helpline on

03333 660 247

Download a copy of our 24hr Roadside Recovery & Claims Management information here